Length: Place the measuring tape in theĀ top of theĀ copper head and pull it down vertically to the bottom of the copper head(Take the longest edge).
Width: Place the measuring tapeĀ on the left of theĀ copper headĀ and pull it right vertically to the right of theĀ copper head(Take the longest edge).
1: I accept the design of any pattern, you can send me the design pattern you want
2: If you need other sizes, or have other questions, please contact me
Email:Ā email to service@stamtechs.com with order number
Hope you have a good shopping!
There may be anĀ difference of due to manual measurement, which is within the normal range, and the size is for reference only.
Universal Handle: You can use it to tie in with all wax seal stamp heads in our store.
Material: Handle is made of crystal, insulated and good grip, protect your hands from hot wax burns.
Easy to assemble: Easy to change and assemble, slightly rotate the head is ok.
Multiple Usage: Sealing stamps are suitable for embellishment and decorating of envelope, invitations, wine package, perfume bottles, wine bottle, scrapbooks, parcels, gift packing, greeting cards etc.
PRODUCTION TIME
Ready made items will be dispatched within 1-3 business days depending on stock availability. Made to order goods such as custom wax seal stamps and self-adhesive wax seals may take longer.
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SHIPPING OPTIONS
Standard Shipping (12-15 business days plus production time)Ā (Free over $59 USD)Ā
Priority Shipping (7-12 business daysĀ plus production time)Ā (Free over $99 USD)
Express Shipping (4-7 business daysĀ plus production time) (Free over $149 USD)Ā - Phone number required
* When orders reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates
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SHIPPING COSTS
Our shipping rate is weight-based. PleaseĀ add the desired item(s) to the shipping cart and head to the checkout to calculate shipping costs.
We offer free international standard shipping on orders over 59 USD, free priority shipping on orders over 99 USD, and free express shipping (remote service fee excluded) on orders over 149Ā USD.
Stamtechs is not responsible for anyĀ duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. so these costs will be borne by you. If you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.
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RETURNS & EXCHANGES
StamtechsĀ offers returns and exchanges, please refer to ourĀ Returns Policy Page
Ā Email:Ā service@stamtechs.com.Ā
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INCORRECT ADDRESS
We hold no responsibility for incorrect addresses given or late changes on addresses. If you do enter an incorrect address, pleaseĀ contact usĀ asap and we will do our best to rectify the error.Ā If it does ship before we are able to fix the issue, please reply to our message when the tracking information states that it is being returned to the sender. As soon as we receive it, we will ship you out a new package. TheĀ shipping carrier may charge a fee for the return shippingĀ and re-delivery. This cost will be borne by you.
RETURNS
Our policy lastsĀ 7 days. IfĀ 7 days have gone by since your purchase, unfortunately we canāt offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Personalized or customized goods such asĀ wax seal stamps and gift cards cannot be returned.
To complete your return, we require a receipt or proof of purchase.
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Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.Ā Ā
Initial shipping charges cannot be refunded.Ā Ā
When returning or exchanging items,Ā Customers will beĀ responsible for the charges of the return/exchange shipping.
Stamtechs reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,Ā otherwise,Ā the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@stamtechs.com.
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SHIPPING BACK TO US
When youĀ contact usĀ about your return we'll provide instructions, and a return shipping address.
Step 1: You need to contact our email address: service@stamtechs.com Step 2: Provide your order number and product photos in the email
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 working days.
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LATE OR MISSING REFUNDS
If you havenāt received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If youāve done all of this and you still have not received your refund yet, please contact us viaĀ Contact UsĀ page.
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EXCHANGES
We only replace items if they are defective or damaged due to our error. If you need to exchange it for the same item, contact us using the inquiry form viaĀ Contact UsĀ page.
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GIFTS
If the item was marked as a gift when purchased and shipped directly to you, youāll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasnāt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
